FacebookGoogle +

Call us for all your car needs! 330-764-3274

PARTS PLUS

CUSTOMER PLEDGE




Our Pledge To You...



We want to earn your business by earning your trust. We will keep the needs of you, our customer, first. We will advise you of any areas of concern that may be safety related or warrant re-inspection in the near future. After a thorough inspection on your vehicle, any required repairs will be discussed with you for your understanding and approval. No repairs will be performed without your informed consent. We will perform only the repairs your vehicle requires. We will install only the highest quality, name brand parts at fair prices. All parts installed by our professionally trained technicians will meet or exceed original equipment specifications and will be backed by our North American Warranty.

If there is something you want to know about your vehicle, or the repairs we are performing, JUST ASK! We Will gladly answer your questions. By Keeping this pledge, we hope to establish a long-term relationship with you and your vehicle. The better we know your vehicle and your needs, the better we can serve you. We want you to be a part of our family.

Thank you for your trust... and business.

ASSOCIATIONS

  • IDENTIFIX
  • Parts Plus
  • ASE Master Technician
  • BBB Accredited Business
  • Greater Medina Chamber of Commerce
  • Car Care Aware

Testimonials

  • I just picked up my 1996 Ford Ranger after repairs there(clutch and ball joints). The staff was great! They repaired it quickly! They kept the car clean and the pricing was good too! The truck runs great! Thanks for the great job! I will definitely recommend them to everyone I know! THANKS AGAIN!
    -Chuck G.

  • These guys are awesome!!! Rob and his crew got me back on the road fast. My car broke down and they got it right in and fixed fast!
    -Robert S.

  • Rob and his crew are GREAT at diagnosis and repairs! I've been using Rob for more years than I can remember and I always walk away feeling good about the repair and the value. I now send my adult children to Rob. Fair pricing, trustworthy, good work.
    -T.A. Baker